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Marc Benioff warns that AI, while useful, is overhyped and partly blames Microsoft

Marc Benioff warns that AI, while useful, is overhyped and partly blames Microsoft

October 17, 2024: Benioff Critiques AI Hype, Blames Microsoft - Salesforce CEO Marc Benioff is excited about generative AI but warns against overhyping its capabilities, partly blaming Microsoft for inflated claims. He criticizes Microsoft Copilots usefulness, likening it to Clippy, and suggests AI isnt solving major issues like cancer or climate change. Despite AIs potential, Benioff emphasizes its not yet replacing human workers. He highlights Salesforces AI agent success, projecting significant growth. While acknowledging Microsofts strengths with LLMs, particularly in software development, he stresses realistic expectations while leveraging AIs capabilities.

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