October 30, 2024: Regal Raises $40M to Enhance AI Customer Interactions - AI contact center provider Regal Voice Inc. secured $40 million to advance its AI Phone Agents, focusing on personalized, human-centric customer interactions. Unlike traditional one-size-fits-all models, Regal uses generative AI to tailor communications based on real-time customer intent, improving satisfaction in industries like healthcare, insurance, and education. The platform supports complex service needs with features like journey builders and system integrations. Handling over 10 million interactions monthly, Regal aims to offer high-quality, personalized, and cost-effective customer experiences with this funding. Total funding now stands at $83 million.
