October 29, 2024: Salesforce Launches Agentforce AI Chatbot Platform - Salesforce has released Agentforce, an AI chatbot development platform, now generally available for businesses like OpenTable and Saks. The platform enables low- or no-code deployment of chatbots for customer or employee use, functioning autonomously or in harmony with humans. CEO Marc Benioff contrasts Agentforces advanced capabilities with Microsofts Copilot, criticizing its data handling. Agentforce includes the Service Agent self-service option, priced at $2 per conversation, and the customizable Agent Builder feature. This launch is part of Salesforces strategy to integrate AI into enterprise solutions, enhancing platforms like Slack.
