September 12, 2024: Salesforce Unveils Agentforce AI Platform - Salesforce has launched Agentforce, an autonomous AI platform enabling businesses to create customizable AI agents for service, sales, marketing, and commerce tasks. These AI agents can analyze data, make decisions, and take autonomous actions, integrating seamlessly into existing workflows. With roles like service agents, sales representatives, and e-commerce assistants, Agentforce offers out-of-the-box, no-code solutions. Powered by the new Atlas reasoning engine, it handles complex tasks almost like a human. Integration with partners like AWS and Google enhances its capabilities, making it versatile for various industries.